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Consumer Online Banking

New York Community Bank's Online Banking provides you with the information you need and convenient Internet access to your New York Community Bank accounts - 24 hours a day, 7 days a week. Enjoy Online Banking and our Bill Payment service for FREE*.

  • View real-time account balances including transaction history 
  • Transfer funds securely between eligible accounts** 
  • Pay your bills securely from one location** 
  • Schedule automatic recurring payments** 
  • View and print copies of paid checks 
  • Set-up email account alerts 
  • Submit Change of Address or Stop Payment requests 
  • Check loan balances and make payments to certain New York Community Bank loans 
  • Order checks online 
  • Access Customer Service 24/7 
  • Available in Spanish 
  • Best of all, Online Banking and the Bill Payment service is FREE*

Money Headquarters (Money HQ®)

Sign-up for Money HQ® and receive the following additional features:

  • Monitor your accounts at other financial institutions 
  • Manage your finances with Personal Finance Manager 
  • Transfer funds securely between these eligible accounts 
  • View and pay bills that are presented electronically to your online account; at no charge

Getting Started is Easy!

If you're a New York Community Bank customer, click on the “Sign Up” link to be on your way to Online Banking:

  • Once you have submitted your Enrollment Form, we will email you your login instructions. 
  • After you have initially logged into the system, you will be required to change your password. 
  • You can also change your User ID by going to the Services tab within Online Banking.

It's that simple!

Sign Up for Consumer Online Banking
  

Questions?

If you have any questions concerning the features of Online Banking, visit one of our branch locations or call our Customer Service Center at (877) 786-6560. 

 

*No monthly service charges apply. A separate fee applies for optional services such as Money HQ®. Please speak with a branch representative or ask for our fee schedule for more details. The bank is not responsible for typographical errors. Offer may be withdrawn at the discretion of the bank at any time.

**Limitations may apply.

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Have a Question?
Call customer service at
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Help for Homeowners
with payment difficulties
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The Divisions of New York Community Bank

Queens County Savings Bank​

Established on April 14, 1859 in the village of Flushing, Queens County Savings Bank - the forebear of New York Community Bank - was the first savings bank chartered by the State of New York in the New York City borough of Queens. Prior to its establishment, residents of Queens had no choice but to travel to Manhattan for their banking; the new bank was a welcome addition to the borough, and its opening greeted with both elation and relief.

More than 155 years later, Queens County Savings Bank fills a need no less urgent, providing customers with unparalleled convenience, and a vast array of products and services to meet their financial needs. Queens County Savings Bank is today the second largest thrift depository in the borough, with 32 traditional branches, five in-store branches, a customer service center, and 31 24-hour ATM locations.

Roslyn Savings Bank

Established in 1875, The Roslyn Savings Bank was the first financial institution to be headquartered in Nassau County, New York. Its founders wanted to build a bank that would provide Long Island residents with a safe place for their savings and the financial assistance they needed to build or purchase their homes.

Today, Roslyn Savings Bank is among the largest thrift depositories on Long Island, with 33 traditional branches, 19 in-store branches, a customer service center, and forty-nine 24-hour ATM locations. A member of the NYCB Family of Banks since October 31, 2003, Roslyn Savings Bank is the largest of our divisions, with 53 branch locations serving customers in Nassau and Suffolk counties.

Richmond County Savings Bank

A member of the NYCB Family of Banks since July 2001, Richmond County Savings Bank has been serving those who live and work on Staten Island since October 30, 1886. The Bank made its first home mortgage loan on March 4, 1887; today, nearly every street on the Island has at least one home that was financed by the Bank.

Originally located in the Odd Fellows Building at the corner of Richmond Terrace and Broadway, the Bank now has 22 convenient banking locations on the Island-including 16 traditional branches, five in-store branches, a customer service center, and twenty-four 24-hour ATM locations.

Roosevelt Savings Bank

Roosevelt Savings Bank was established in 1895 on the corner of Gates Avenue and Broadway in Brooklyn, under the name "Eastern District Savings Bank." In 1920, the name was changed to honor the memory of the nation's 26th president, Theodore Roosevelt.

A member of the NYCB Family of Banks since October 31, 2003, Roosevelt Savings Bank today serves its customers through five traditional and four in-store branches, and eight 24-hour ATM locations.

Garden State Community Bank

The branches of Garden State Community Bank have roots that extend as far back as the late 1800s, when they were operated by four local savings banks that later merged with and into New York Community Bank in: Penn Federal Savings Bank and Synergy Bank joined our family of banks in 2007, and First Savings Bank of New Jersey and Ironbound Bank joined our family of banks in 2001.

By combining the strengths of these local banks with the strengths of our institution, we have established a Garden State community bank that features more convenience and service, more products, and more locations than any one of these banks provided on their own. The saying “There’s strength in numbers” surely applies to our Garden State Community Bank division, which has 47 branches in seven New Jersey counties at this time.

AmTrust Bank

AmTrust Bank and Ohio Savings Bank are the two most recent additions to a respected banking family that has been serving customers and communities for more than 155 years.

As Divisions of New York Community Bank, AmTrust Bank and Ohio Savings Bank together account for 69 of our 272 branches—27 in southern Florida, 14 in central Arizona, and 28 in northeast Ohio, where AmTrust was established as Ohio Savings Home Loan and Building Co. in 1889.  Our franchise in Arizona includes 11 branches of AmTrust Bank acquired in December 2009 and three branches of the former Desert Hills Bank that were acquired in March 2010.

For most of its 120 years, Ohio Savings Bank was strictly based in Ohio.  In 1989, it expanded to Florida, where the AmTrust Bank name got its start.  In 2000, the first AmTrust Bank branch was opened in Arizona.  And in 2007, the Ohio Savings Bank name was retired so that all of its branches would operate under the AmTrust Bank name.

In April 2010, the Ohio Savings Bank name was restored to our branches in Ohio, a sign of respect for a bank that served its customers and communities for 120 years.

Ohio Savings Bank

AmTrust Bank and Ohio Savings Bank are the two most recent additions to a respected banking family that has been serving customers and communities for more than 155 years.

As Divisions of New York Community Bank, AmTrust Bank and Ohio Savings Bank together account for 69 of our 272 branches—27 in southern Florida, 14 in central Arizona, and 28 in northeast Ohio, where AmTrust was established as Ohio Savings Home Loan and Building Co. in 1889.  Our franchise in Arizona includes 11 branches of AmTrust Bank acquired in December 2009 and three branches of the former Desert Hills Bank that were acquired in March 2010.

For most of its 120 years, Ohio Savings Bank was strictly based in Ohio.  In 1989, it expanded to Florida, where the AmTrust Bank name got its start.  In 2000, the first AmTrust Bank branch was opened in Arizona.  And in 2007, the Ohio Savings Bank name was retired so that all of its branches would operate under the AmTrust Bank name.

In April 2010, the Ohio Savings Bank name was restored to our branches in Ohio, a sign of respect for a bank that served its customers and communities for 120 years.

To learn about our commercial bank, visit

New York Commercial Bank 


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